Trust in the Sharing Economy: In Conversation with the UK Gov’t

This excerpt is reposted from the eRated blog.

Written by Matthew Godwin

How do we keep users safe? What role should the government play as regulator? Can marketplaces really police themselves?

These were just some of the questions in a free-flowing discussion of the challenges and opportunities facing the sharing economy in the months and years ahead. On 17th October, the UK Department of Business, Innovation and Skills brought together a motley crew of savvy start-up entrepreneurs, passionate activists and keen government staff from a number of departments to talk about one thing: Trust in the sharing economy.

As engaged members of the sharing economy, the British government wanted to know how we envisioned this space in 2025. We dreamed of a perfect world where there were clear laws and regulations from the government; where working systems of redress kicked in when trust breaks down; where the sharing economy is the “new normal”, and where millions of users behaved according to an agreed code of conduct. One cheeky participant asked: Why wait until 2025?

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